Responsible Gaming

At Bsb007 Casino, responsible gaming means treating gambling as entertainment, staying within your limits and recognising when a break may be helpful. Gambling should not be used to make money, solve financial problems or cope with difficult emotions. This page provides general information to help Australian players make informed choices and maintain control of their gambling.

Bsb007 Casino holds a licence from the Curaçao Gaming Authority (CGA) under reference OGL/2024/431/0231, which governs its operations and player protection standards.

Gamble for entertainment, not income

Gambling involves risk, and there is no guaranteed way to win. Games are designed for entertainment, and outcomes are determined by chance or by the rules of the game. Previous results do not predict future results. A losing session does not make a win more likely, and a winning session does not mean that another win will follow.

Before you play, decide how much time and money you can comfortably spend. Your gambling budget should only include money left after essential expenses such as rent or mortgage payments, bills, food, transport, savings and other financial commitments. Never use money needed for daily living, borrow money to gamble or rely on winnings to cover expenses.

A clear plan can help you remain in control. Consider setting a spending limit for each session, deciding how long you will play and choosing when you will stop. Once your limit has been reached, finish the session rather than adding more funds. Taking regular breaks can also make it easier to notice how much time you have spent playing and how you are feeling.

Set a gambling budget that does not affect your essential expenses.
Set a time limit before starting and take regular breaks.
Keep gambling separate from your everyday spending where possible.
Do not chase losses or increase stakes to try to recover money.
Avoid gambling when you are upset, tired, stressed or under the influence of alcohol or other substances.
Remember that gambling is not a way to earn an income or solve financial difficulties.

Tools to help you stay in control

Bsb007 Casino may provide account features intended to support safer gambling. Depending on the account and service available to you, these features may include deposit limits, loss or wagering limits, session reminders, reality checks, account activity information, temporary breaks and self-exclusion. Availability and operation can depend on the applicable service terms and legal requirements.

A limit works best when it is chosen before you begin gambling. Select an amount and period that reflect your personal budget, then treat the limit as a firm boundary. If you find that you are regularly reaching a limit, changing it frequently or feeling uncomfortable about the amount, consider taking a longer break and seeking independent support.

A temporary break can prevent access to gambling for a selected period. Self-exclusion is a stronger restriction intended for people who want to stop gambling for longer or who feel they are no longer able to control their play. If you request self-exclusion, follow the instructions provided through your account or the relevant support channel. Do not create another account or ask another person to play on your behalf while an exclusion is active.

Account tools are useful safeguards, but they cannot replace personal judgement or professional help. If you are concerned about your gambling, use the strongest available restriction, stop playing and speak with a qualified support service. You can also ask a trusted person to help you manage access to money or review your gambling plan.

Recognising signs of gambling harm

Gambling can become harmful when it affects your finances, relationships, work, study, health or general wellbeing. Harm does not depend only on the amount of money spent. A person may experience problems through time spent gambling, secrecy, emotional distress or repeated attempts to regain control.

It may be time to take a break or seek help if you notice that you are gambling for longer than planned, spending more than intended, thinking about gambling throughout the day or returning to recover losses. Other warning signs include hiding gambling from family or friends, borrowing money, selling possessions, missing work or appointments, arguing about gambling, neglecting responsibilities or feeling anxious, guilty, irritable or low after playing.

You have tried to cut down or stop but have not been able to do so.
You increase the amount or frequency of gambling to achieve the same excitement.
You feel restless or uncomfortable when you cannot gamble.
You use gambling to escape stress, loneliness, sadness or other problems.
You chase losses by placing further bets or deposits.
Your gambling is affecting relationships, health, work, study or household finances.
You keep gambling despite negative consequences.

You do not need to wait for a crisis before asking for help. Speaking with someone early can make it easier to understand what is happening and choose practical steps. Support is available for people who gamble as well as partners, relatives and friends who may be affected by another person's gambling.

Practical steps if gambling is becoming difficult

If you are worried about your gambling, stop playing and avoid making decisions while feeling pressured to win back money. Review recent account activity and be honest about deposits, losses, time spent and the effect on your daily life. Using this information can help you identify patterns and decide what action to take.

Take an immediate break from gambling and remove access to gambling apps or websites where practical.
Use available deposit, spending, session or self-exclusion controls.
Do not chase losses, borrow money or use credit to continue gambling.
Tell a trusted person what is happening and ask them to support your plan.
Contact an independent gambling support or counselling service in your state or territory.
Speak with a financial counsellor if gambling has affected bills, debts or other commitments.
Seek urgent help if gambling is contributing to thoughts of self-harm or harm to another person.

Independent support services can provide confidential information, counselling, financial guidance and practical strategies. You can look for an Australian gambling support service through a government health or community services website. If you are in immediate danger, contact emergency services in your area or attend the nearest emergency department.

If someone close to you is gambling, try to raise the subject calmly and without blame. Explain the changes you have noticed, encourage professional support and protect shared finances where appropriate. You cannot control another person's gambling, but you can set boundaries and seek support for yourself.

Age, account safety and player responsibility

Gambling is intended for adults who meet the legal age and other eligibility requirements that apply to their location. Minors must not use a Bsb007 Casino account or access gambling services. Parents and guardians should take reasonable steps to prevent children from accessing gambling websites, devices, payment methods and account information.

Keep your account credentials private and use appropriate device security. Do not allow another person to use your account, and do not use another person's account. If you believe someone has accessed your account, update your password where possible and follow the account security process provided by the operator.

Bsb007 Casino may apply account checks, restrictions or other safeguards where required by applicable law, service rules or responsible gaming procedures. Players should read the relevant terms and account information carefully and provide accurate details when requested. Access to gambling services may be unavailable or restricted in some locations.

Responsible gaming is a shared responsibility. Bsb007 Casino can provide information and available account controls, but each player must make decisions that suit their circumstances. If gambling is no longer enjoyable or is causing concern, stopping and seeking support is a positive and responsible choice.